We can't help but get great compliments


"Excellent service.Thanks"

"You seem well on top of it and will keep your site handy"

"Service from Tim was excellent. Very helpful and great to deal with! Very impressed."

"Prompt feedback and expert advice was the key!"

"Daniel replied within in minute sto my query with really good advice."

"I find you staff very helpfull (can do)"

"Brilliant service. 3 hr turnaround"

"This service has been great, website was fantastic."

"Keep going the way you are. Great customer service. I will definitely be recommending Instrument Choice to my friends. Thank You."

"SO IMPRESSED with your customer service! The phone answered straight away, the gentleman on the phone was extremely friendly and knew about the products. (pH testing equipment). Thanks for making this easy."

"Keep up the good work and great customer service"

"THE REP I SPOKE TO WAS EXCELLENT - AND HELPED ME MAKE THE RIGHT PURCHASE DECISION, VERY HAPPY"

"Really efficient experience"

"Delivery was so quick I swear you sent it before I ordered it. Thanks"

"The service that you provide to me was soooooooooooo easy, i did not tear my hair trying to purchase your produts."

"Tim was extremely competent, knowledgeable and a pleasure to deal with."

"Very pleased with this purchase"

"Love the fast and friendly email confirming my order. Thanks" 

"This was the first time I have purchased anything from Instrument Choice and will be recommending your company to my employer. Thank you very much for a stress free transaction. I wish other companies were as professional as yours. Well done. Keep up the excellent work."

"Excellent and prompt advice. Many thanks."

"It is good to see a good Range and Quality of instruments on one web site . Thanks"

"Perfect ..change nothing"

"Great website, great service and even better range of products. I will be certain to share your website amongst others"

"I found the staff there very knowledgeable and helpful. They helped me decide which product would best achieve my sampling requirements. When I wanted to purchase the item I wasn't able to use your search function to find the item. This is clearly a function that is a 'work in progress' and will improve efficiency of the purchase experience for customers. Generally speaking I have found Instrument Choice excellent to deal with and would recommend you as a supplier of choice."

"Easy to use. Quick transaction. The way it should be."

"Great service by your helpful staff who know their product!"

"One of the best online shopping experiences I have ever had. Not just web site ease of use, but also being kept informed along every step of the way so as to manage plans and expectations. Great site!"

"Thanks for providing such a smooth, painless service."

"The man on the phone was 100% great to work with - polite, helpful, fast... and there was no long waiting for the phone to answer. I got through to a human being immediately! I have only had this one interaction with your company, but it was perfect."

"Awesome service. Couldn't have asked for more prompt response to all my questions. Fantastic company. Excellent service. Perfect parts. Thankyou"

"Good service is always rewarded with a sale."

"As good a company as I have ever dealt with in terms of customer service, range of products and when there was a problem it was dealt with promptly and professionally."

"Incorrect item initially supplied, but rectified quickly & pre-paid return satchel supplied with correct items."

"Very happy with service. I rang and spoke to Daniel who was most helpful and recommended the PH tester I bought as opposed to another I was considering. Overall a pleasurable experience and the ongoing support is invaluable too."

"Keep up the excellent service"

"Great shopping experience. Like the products and customer service"

"Great help when asked. Very friendly and we had a good laugh. Great company and Aussie owned and operated."

"Keep doing what you are doing! Very impressed with the service I was given and especially the advice."

"Great service"

"Service exceptional, very helpful and efficient"

"Keep up the good service."

"Excellent product. Many thanks."

"It was a good experience from initial enquiry to product calibration and delivery - thank you"

"Will buy again when the arises"
"Excellent Service,& Product range"

"Unbelievable service - thank you! Received in 2 days from ordering and we are over in Perth! Merry Christmas to you all"

"Keep doing what you are doing, very impressed with your service. Will be looking to do further business with you."

"Excellent service - THANK YOU!"

"Impressed with the followup of emails, deliveries"

"Best service ever....24 hours from order to delivery....perfect!"

"Excellent customer service from Tim which made it very easy to do business with you. Thanks."

"Your fast efficient service i found pleasing. Loved the lollies that came in the parcel"

"Thanks a lot. Great efficient service."

"Excellent company to deal with makes my job a lot easier. Love the lollies too :)"

"First order, so far very good."

"Very impressed with the ease of use of your online store, free express post, arrived in Tas the next day, excellent!! Thanks."

"Great service, good website and product range, quick delivery of a great item."

"Thanks for the prompt service"

"Keep up the good work! Your sales staff were excellent and friendly and the time to get through on the phone was about 15 seconds!"

"Fast, simple and easy to do business with"

"Nice to have well spoken and friendly people on the end of a phone call"

"Your customer service is excellent. thank you"

"Terrific service. Many thanks."

"Great phone service makes you stand out among the crowd. Together with good equipment range and good prices, really there's no competition as far as I can tell!"

"Yes, keep up the good work!!"

"Just great service ,friendly ,I was kept informed, great way to do business"

"Great range of interesting instruments"

"We were impressed with the prompt service and delivery of our order"

"Would like to commend Daniel for his continued helpful and professional service."

"Sales consultants were extremely helpful"

"Very good customer service. Pleased with the response."

"Your service was awesome and very much appreciated!!"

"Thanks for your quick delivery."

"Rapid response, great phone/online service. Many thanks."